Payment, shipping and returns - Wholesale

What are your terms for payment?

  • Payment is due at the moment of placing your order for items in stock
  • Payment is due before the order is ready to be shipped for orders with items in pre-order or out of stock.

What payment methods are accepted?

Shipping delays

  • 5 to 7 business days (when items are in stock)
  • Delays will be confirmed for pre-order or out of stock product.

Shipping fees

  • Calculated at checkout

Carrier

  • We deliver with Canada Post. You will receive an order confirmation email and a tracking number when your package is ready to be shipped.

Is it possible to return items?

Yes, items that you wish to return must be in perfect condition for resale. You have 14 business days once you receive the order to ask for a return / exchange / reimbursement, by sending us the reason for return at info@clothesandoads.com

Shipping fees can’t be refunded as the service is carried by a third party.

Clearance items are final sale.

 

What are the shipping fees for returns?

Clients are responsible to pay shipping fees for the return, unless the items are faulty. Write at info@clothesandroads.com to give the return reason and get your return approved.

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