All orders processed on our website are shipped Monday through Friday.
Parcels are generally shipped within 3 to 5 business days following the placement of orders.
Quebec: rate calculated at checkout, and free shipping for orders over $ 100
Canada: rate calculated at checkout, and free shipping for orders over $ 140
International: rate calculated at checkout
Deliveries with tracking number are guaranteed. Please, take note that if you choose the option without tracking number, we will not be able to send you a new shipment if you do not receive your package.
Canada Post delivers our parcels. Once the order is processed, an invoice and an order confirmation are emailed to you. A tracking number is then provided to you in order for you to track the delivery status.
Yes, you can!
Start by entering your billing address: it’s the address associated with your credit card. At the bottom of the payment method form, you can check the “Use a different billing address” box. You will then be able to enter a different shipping address.
Just send us a detailed email as soon as possible with the correct address at firstname.lastname@example.org. Be sure to include your name and order number.