WHAT ARE THE SHIPPING TIMES? All orders processed on our website are shipped Monday through Friday.
Parcels are generally shipped within 2 to 4 business days following the placement of orders.
WHAT ARE THE SHIPPING FEES? Quebec: $8 flat rate, and free shipping for orders over $120 Canada: $12 flat rate, and free shipping for orders over 200$ International: rate calculated at checkout.
WHO IS YOUR PACKAGE DELIVERY PROVIDER? Canada Post delivers our parcels. Once the order is processed, an invoice and an order confirmation are emailed to you. A tracking number is then provided to you in order for you to track the delivery status.
CAN I ENTER DIFFERENT ADDRESSES FOR BILLING AND SHIPPING? Yes, you can!
Start by entering your billing address: it’s the address associated with your credit card. At the bottom of the payment method form, you can check the “Use a different billing address” box. You will then be able to enter a different shipping address.
WHAT IF I ENTERED THE WRONG ADDRESS? Just send us a detailed email as soon as possible with the correct address at firstname.lastname@example.org. Be sure to include your name and order number.
Embarque dans l’aventure !
Wanderlust. News. Sales. Rewards, and more.
Subscribe to our newsletter and get 10 % off your first purchase.